The government has set up a dedicated helpline and e-mail address for anyone with questions related to the virus and education settings.
Staff, parents and young people with questions about COVID-19 related to education can contact the helpline as follows:
- phone: 0800 046 8687
- email: DfE.firstname.lastname@example.org
The opening hours are 8am to 6pm (Monday to Friday).
The latest guidance for education settings is available on GOV.UK.